Returns & Exchanges

You have 60 days from delivery to return your SteelGuard PRO. The product should be unused and returned in its original packaging.

Starting a return. Email our customer support address, listed in the store footer, with your order number. You will receive return instructions the same business day during opening hours.

Refunds. Once the return arrives and is checked, the refund is issued to the original payment method within 5 business days.

Exchanges. Want a different colour or an extra bag instead? Say so in your return email and we will arrange the exchange rather than a refund.

Warranty claims. Manufacturing defects are covered for 3 years. Send a photo of the defect with your order number and we will replace the product.